VENUE INFO

join us at the Excel London on 18 & 19 october 2025

Date & ENTRY TIMES

Saturday 18th October - 10am to 5pm
Sunday 19th October - 10am to 5pm

Guests will be admitted in the following order:
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1. Accessibility Queue
2. VIP Passes
3. Priority Passes
4. Weekend Passes & Day Tickets

VENUE

Address
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ExCel London
Royal Victoria Dock
1 Western Gateway
London
E16 1XL

General Event Information
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For more venue information please visit https://www.excel.london/visitor

Travel

TUBE: The closest station Custom House is a short walk the ExCeL.

CAR: Follow signs for Royal Docks, City Airport and ExCeL. There is easy access from the M25, M11, A406 and A13. On site parking must be pre-booked. For information on how to book in advance see here.

PLANE: London City Airport is located 5 minutes from ExCeL by taxi or 10 minutes by DLR.

HOTELS: See a list of hotels close to the Excel here. Book early to secure the cheapest rate.

Access Info

ACCESS REGISTRATION

‍At Musical Con, we are committed to ensuring accessibility for all and continually strive to exceed national standards for inclusivity at conventions.

To enhance the experience of our attendees with access requirements, we’ve partnered with Nimbus Disability, a social enterprise run by and for disabled people.

To ensure we can meet your needs, all attendees requiring accessibility provisions must join our Access Registration Scheme by October 1st. This includes registering with Nimbus Disability unless you are already a member.

How to Register

Registration is quick, simple, and completely free.

1. Complete your application via Nimbus Disability on the link below. (If you already have a Nimbus Access Card, no need to reapply - go straight to step 3.)
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2. Once processed (usually within 72 hours) you will receive your unique registration number via email.
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3. Return to the link below, enter your registration code, and follow the steps to complete your registration.
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WRISTBANDS
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Musical Con operates an accessibility wristband system. This will help our staff and volunteers identify and assist anyone who has accessibility requirements and might require additional assistance.

• Wristbands will be provided to individuals based on their evidenced access requirements (see Access Registration).

• Wristbands can be collected upon arrival at our Accessibility Desk which is located at the entrance of the queuing hall.

• If you’ve missed the deadline to register for the Accessibility Scheme, it’s recommended to visit the Accessibility Desk upon arrival. While our staff will do their best to accommodate your needs, please note that certain services may not be guaranteed without prior registration.
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ADVISORY NOTICE

Lighting & Sound
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Please be advised that during some performances and in certain areas of the venue, theatrical haze and flashing lighting effects will be used. Additionally, multiple amplified sound sources will be present, which some attendees may find overwhelming.
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For those who may need a break, a quiet room will be available within the main hall for ease of access. However, please note that this space will not be completely soundproof.
We recommend that those with sensory sensitivities bring sound mufflers for added comfort.

General Seating
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Musical Con is a convention-style event, and as such, general seating is limited and only available in the Backstage Theatre, workshops and hospitality area.

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SUPPORT & ORIENTATION

If you have any accessibility concerns or require assistance, please speak with a member of our staff at the Accessibility Desk at the entrance to the queuing hall or the Information Desk in the event halls.

These information points and all access areas can be located in:

• The show map (available in the show guide, on the website, and on event signage).
• Clear signposting throughout the event

If you have any questions our staff and volunteers will be happy to help.

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FEATURES & SERVICES

Musical Con is committed to ensuring accessibility for all attendees. Below are the available access features and services available with the appropriate wristbands.
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Wheelchair Access
• The ExCeL London and all areas of Musical Con, including workshops, masterclasses, and stages, are fully wheelchair accessible. Lifts, toilets and an all-level viewing platform and reserved spaces can be accessed with the appropriate wristbands.

Essential Companion Passes
• Free essential companion passes are available for those requiring assistance. This year, passes will be provided via the Accessibility Scheme and do not need to be selected at check out and approved separately.
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Access Queuing
• Accessibility queue lines are available in the main queuing hall and at all features within the convention hall.
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Accessible Viewing Areas
• Main Stage and Backstage Theatre have designated accessible seating areas, including an all-level viewing platform for wheelchair users and reserved seating for those with visual or audio impairments. Seating is subject to availability.
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Quiet Zone
• A sensory-friendly quiet zone will be available for guests needing a break. or those who may need a break, a quiet room will be available within the main hall for ease of access. However, please note that this space will not be completely soundproof. We recommend that those with sensory sensitivities bring sound mufflers for added comfort.
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BSL Interpretation
• BSL interpreters will be available at the Main Stage and Backstage Theatre for key programming. Interpreters will be positioned for optimum viewing from the audio-visual access areas.
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Accessible Toilets
• Accessible toilets are located throughout the Musical Con convention halls. Locations are indicated on the show map. ExCeL London has 40 accessible toilets across the venue.

Sound Loops
• A limited number of portable personal sound loops are available on request.

Disabled Parking
• There are 85 accessible bays in the Orange Car Park (max. vehicle height 1.9m). Walkways have a maximum gradient of 1:15 for ease of access.

Wheelchair Hire
• Available free of charge at ExCeL London on a first-come, first-served basis. ID (passport, driving license, etc.) required as a deposit.

Mobility Scooter Hire
• Available free of charge, subject to availability. To check availability, email info@excel.london.

Guide and Assistance Dogs
• Guide and assistance dogs are welcome at Musical Con, in accordance with the Equality Act 2010, which permits their entry into public establishments. Please note that no other pets are allowed within the venue. Be aware that the event features multiple amplified sound sources, which some dogs may find distressing.

For further details on venue accessibility, visit ExCeL London’s Accessibility Page.‍

EXCEL Accessibility PAGE

Schedule

Programming Schedule Announcement
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A full schedule of programming will be released in October. When available, a link to the schedule will appear below and in the site navigation menu.
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Booking Premium Features

• Premium features include Stage Door Experiences, Workshops and Masterclasses
• Available for advance booking via private link before the full schedule is announced
• VIP & Priority ticket holders receive first access
• General Weekend & Day ticket holders will have access afterward
• After the full schedule is announced experiences will be available to book via the schedule
• Availability is limited, so check your emails and follow us on social media for updates

Programming Disclaimer
‍• All guest appearances are subject to their professional availability
• The schedule is subject to change and will be updated as soon as possible
• Guests choose which activities they wish to participate in

Competitions

To find our more about our Cosplay, Star Of Musical Con and Lip Sync Battle competitions and submit your entry please see the link below:

CompetitionS

sTAGE DOOR EXPERIENCES

Stage Door Experiences
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Our Stage Door Experiences offer exclusive meet & greet, autograph, and professional photo opportunities with special guests.
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Booking
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• Stage Door Experiences start from £30
• Available for advance booking via private link before the full schedule is announced
• VIP & Priority ticket holders receive first access
• General Weekend & Day ticket holders will have access afterward
• After the full schedule is announced experiences will be available to book via the schedule
• Availability is limited, so check your emails and follow us on social media for updates

Experience Options & Inclusions

Stage Door Meet & Greet Experience
• 1x Meet & Greet
• 1x Professional Photograph (Print & Digital)
• 1x Autographed Musical Con Photo Wallet
• Selfies are not permitted – a professional photo is included.
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Stage Door Autograph Experience
• 1x Meet & Greet
• 2x Autographs
• You must bring your own items to be signed (maximum 2 items per ticket)
• Selfies are not permitted.
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Rules & Guidelines

Queueing Policy:
• Each ticket holder may bring one guest to accompany them in the queue
• The guest cannot participate in the experience or take photos.
• If a friend wants to meet the guest or take a photo, they must purchase their own ticket

Arrival & Timing:
• Please arrive at the scheduled start time and join the queue promptly
• If a guest finishes early, they will not remain available for the full allotted time
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Stage Door Disclaimer
• All guest appearances are subject to professional availability
• Special guests choose which activities they wish to participate in
• Please be aware that all programming at Musical Con is subject to change
• If a guest cannot participate in an activity, we will make every effort to reschedule the activity
• Refunds for paid activities will only be available if the activity is canceled

Workshops & Masterclasses

Workshops & Masterclasses
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Our Workshops & Masterclasses offer a unique opportunity for aspiring professionals and theatre fans to learn from top artists and creatives in the industry.

Whether you’re looking to develop your skills or simply have fun, these sessions provide an unforgettable experience.

Booking
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• Workshops & Masterclasses start from £15.
• Available for advance booking via private link before the full schedule is announced.
• VIP & Priority ticket holders receive first access.
• General Weekend & Day ticket holders will have access afterward.
• After the full schedule is announced workshops and masterclasses will be available to book via the schedule.
• Availability is limited, so check your emails and follow us on social media for updates.

Rules & Guidelines
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Accessibility & Safeguarding
• All sessions are fully accessible for wheelchair users.
• For safeguarding reasons, parents/guardians are not permitted to watch workshops and masterclasses.
• Essential Companions will be allowed to accompany the main ticket holder.

Arrival & Timing
• Please arrive at the designated start time to ensure you can fully participate.

Cloakroom
• There is a cloakroom on the ground floor of the Excel. You can use this to store your belongings for the day or if you need to store your cosplay during a workshop.

Stage Door Disclaimer
• All guest appearances are subject to professional availability.
• Special guests choose which activities they wish to participate in.
• Please be aware that all programming at Musical Con is subject to change.
• If a guest cannot participate in an activity, we will make every effort to reschedule the activity.
• If an activity cannot be rescheduled another guest may cover the session.
• Refunds for paid activities will only be available if the activity is canceled.

Volunteer

To volunteer at Musical Con please complete the form on the link below.

Volunteer

FAQs

Still have questions? We are updating our FAQ page so please contact us.

All FAQs

Contact

If you have a queries please use the following link:

Getting Here

View More Visitor Information

Get ready for MUSICAL CON 2025!

Early bird tickets on sale now!

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THIS ISFOR THE FANS

Hear what the fans have to say about the place where we belong.

THERE'S NO PLACE LIKE HOME

Meet the stars. celebrate the shows. learn from the pros.

PERFORMANCES

Interviews & Panels

Meet & Greets

Photo Ops

Workshops

Masterclasses

Cosplay

Competitions

MEET THE STARS

Some of OUR amazing 2024 guests

Shows

SOME Of OUR AMAZING 2024 SHOWS

Oliver!

Why Am I So Single

Disney's Hercules

SIX

RSC's Matilda The Musical

Hadestown

Mary Poppins

Les Miserables

Tickets

2024 selling out fast!!

Sold Out

VIP

£195

Limited Availability

Priority

£85

Priority

Weekend

£65

Most Popular

Day

£35

Day Pass

VIP

£195

Limited Availability

Limited Availability

Priority

£85

Priority

Priority

Weekend

£65

Most Popular

Most Popular

Day

£35

Day Pass

Day Pass

Sold Out

VIP

£209

Ultimate Fan Experience

Ultimate Fan Experience

Priority

£99

Priority ACCESS

Priority ACCESS

Weekend

£79

Most Popular

Most Popular

Day

£49

THIS IS
FOR THE FANS